program management office
Program Management Office
About the Program Management Office
The UCSB Program Management Office (PMO) is a unit within the Office of the CIO of skilled professionals who provide project management, service management, and communications services to the UCSB IT community.
PMO Service Offerings:
Program and Project Management Services
We implement a full suite of project management activities, including scope management, resource management, schedule management, risk and issue management, change control, and status reporting.
IT Portfolio Tracking
We track project information such as names, start and end dates, phase, health, investment category, sponsorship, technical and functional ownership, and project manager for major IT programs and projects managed by UCSB IT units.
Campus Application Inventory Management
For applications used by UCSB IT units, we track information such as application name, family, function, support organization, domain, composition, vendor/developer, deployment type, lifecycle status, business owner, protection level, availability level, and retirement timeframe.
Campus Financial Systems Service Management
We analyze customer needs; recommend service changes, facilitate communication between stakeholders, document policies and procedures for support delivery, coordinate with other units to improve service delivery processes, and develop service modification and system implementation plans.
Communications and Outreach
We plan, implement, and manage a comprehensive communications program for the Office of the CIO, comprising organizational communications, core IT services, enterprise projects, initiatives, and crisis management.
Payroll and Personnel IT Service Management
We analyze customer needs; recommend service changes, facilitate communication between stakeholders, document policies and procedures for support delivery, coordinate with other units to improve service delivery processes, develop service modification and system implementation plans, coordinate SLA reviews and updates, report on service metrics, and oversee Change Management, Knowledge Management, and Incident Management.
Project Management Resources
Access and download templates to help manage your projects.
Current Projects
An inventory of in-progress projects and their corresponding project health.
Add a Project to our IT Project Dashboard
The PMO IT Project Dashboard represents a centralized view of IT projects across UCSB. Use the form to add a project to the IT Project Dashboard.
Meet the Team
|
|
Matt Erickson matthew.erickson@ucsb.edu |
|
|
|
|
|
Maria Ayllon maria.ayllon@ucsb.edu |
|
|
|
|
|
Kaitlin Breitag (805) 893-4143 |
|
|
|
 |
Tim Buchanan |
|
|
|
 |
Rebecca Carroll |
|
|
|
|
|
Suzy Danko suzy.danko@ucsb.edu |
|
|
|
|
|
Allison Inglett |
|
|
|
|
|
James Kantrim james.kantrim@ucsb.edu |
|
|
|
|
|
Shajan Kay shajan.kay@ucsb.edu |
|
|
|
|
|
Darrell Littleberry darrell.littleberry@ucsb.edu |
|
|
|
|
|
Bala Singh bala.singh@ucsb.edu |
|
|
|
|
|
Lindsey Terra |
