Program Management Office

About the Program Management Office

The UCSB Program Management Office (PMO) is a unit within the Office of the CIO of skilled professionals who provide project management, service management, and communications services to the UCSB IT community.

PMO Service Offerings

Program and Project Management Services

We implement a full suite of project management activities, including scope management, resource management, schedule management, risk and issue management, change control, and status reporting. 

IT Portfolio Tracking

We track project information such as names, start and end dates, phase, health, investment category, sponsorship, technical and functional ownership, and project manager for major IT programs and projects managed by UCSB IT units.

Campus Application Inventory Management

For applications used by UCSB IT units, we track information such as application name, family, function, support organization, domain, composition, vendor/developer, deployment type, lifecycle status, business owner, protection level, availability level, and retirement timeframe.

Campus Financial Systems Service Management

We analyze customer needs; recommend service changes, facilitate communication between stakeholders, document policies and procedures for support delivery, coordinate with other units to improve service delivery processes, and develop service modification and system implementation plans.

Communications and Outreach

We plan, implement, and manage a comprehensive communications program for the Office of the CIO, comprising organizational communications, core IT services, enterprise projects, initiatives, and crisis management.

Payroll and Personnel IT Service Management

We analyze customer needs; recommend service changes, facilitate communication between stakeholders, document policies and procedures for support delivery, coordinate with other units to improve service delivery processes, develop service modification and system implementation plans, coordinate SLA reviews and updates, report on service metrics, and oversee Change Management, Knowledge Management, and Incident Management.

Project Management Resources

Access and download templates to help manage your projects.

Download Templates

Current
Projects

An inventory of in-progress projects and their corresponding project health.

Current Projects Inventory

Add a Project to our
IT Project Dashboard

The PMO IT Project Dashboard represents a centralized view of IT projects across UCSB. Use the form to add a project to the IT Project Dashboard.

PMO IT Project Dashboard

Meet the Team

People
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Matthew Erickson

Matt Erickson

Director of IT Program Management

(805) 893-4219

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Maria Ayllon

Maria Ayllon

Project Manager

(805) 893-3401

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Rebecca Carroll

Rebecca Carroll

Project Manager

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Suzy Danko

Suzy Danko

Project & Service Delivery Manager

(805) 964-3171

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Allison Inglett

Allison Inglett

Associate Director of PMO Operations

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James Kantrim

James Kantrim

Associate Director of PMO Operations

(805) 893-3887

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Darrell Littleberry

Darrell Littleberry

PeopleSoft Functional Lead Analyst (WFA)

(805) 893-5588

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Bala Singh

Bala Singh

PeopleSoft Functional Lead Analyst (GL/KK/PY)

(805) 893-2445

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Lindsey Terra

Lindsey Terra

Communications Analyst

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Nora Drake

Nora Drake

Communications Manager

Contract staff (project-specific):

  • Christopher Lee, Technical Project Manager
  • Mary Giday, FMM Program Coordinator
  • Jasmine Hill, UCPath Project Manager
  • Christy Garcia, Change Communications Leader
  • Patricia Lapadula, Secure UCSB Communications Manager
  • Max Thakar, FMM Technical Program Manager